Not entirely satisfied with your purchase? You can return or exchange your item(s) within 7 days from the day of purchase. You can always return items in-store. To return items per post, they will have to be shipped to out store at your own expense. Our address:
Nieuwezijds Voorburgwal 349
1012 RM Amsterdam
Items can be refunded if returned not used and with the original packaging/tags intact. You will receive your refund within 10 work days. Please provide your bank details on the return form.
you will pay € 7,25 for shipping in the Netherlands and Belgium
It is always possible to pick up orders in-store the same day.
Delivery via PostNL
All your purchases are delivered by PostNL. PostNL has a professional delivery service. The delivery times of PostNL are: Monday to Saturday from 9:00 A.M. – 6:00 P.M.
Are you not present at the time of delivery? If the shipping allows, the package will be delivered to your neighbors or offered again the next day. If the package cannot be delivered during a second attempt, PostNL will deliver the package to the nearest PostNL service point. You will receive a letter about this in your mailbox.
We strive to deliver the package to you within 1 to 5 working days. If your order consists of several items, it is likely to take up to 5 working days.